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Built for sensitive behavioural environments where privacy, trust and responsible data protection are fundamental.

Loma is committed to world-class security, privacy and governance across every layer of the platform. Designed for sensitive behavioural environments, the platform combines secure infrastructure, controlled access, private AI processing and organisational data protection to help ensure behavioural information remains protected, private and responsibly managed at all times.

Built for Sensitive Behavioural Environments

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Designed Around GDPR Principles

Loma is built around core GDPR principles including data minimisation, controlled access, accountability, organisational separation and privacy by design.

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Behavioural information remains protected throughout the full operational lifecycle, supporting responsible handling of sensitive care and support data.

GDPR Aligned

Role-Based and Row-Level Access Controls

Granular Access Control and Information Security

Access to information is controlled through role-based permissions and Row Level Security (RLS) architecture, helping ensure users only access information appropriate to their role, organisation and operational responsibilities.

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This supports secure operational working environments while protecting sensitive behavioural and support information from inappropriate visibility or cross-access.

Secure Cloud Infrastructure

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Secure Cloud-Native Infrastructure

Loma uses modern secure cloud infrastructure designed to support high-availability, resilience and protected operational environments.

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Security practices are embedded throughout the platform architecture, including encrypted communication, protected authentication workflows and controlled infrastructure access.

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Organisation-Level Data Separation

Strict Organisational Data Isolation

All operational and behavioural information remains isolated within each organisation environment. Organisations retain ownership and control of their data at all times.

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Loma is designed so behavioural information, intelligence and operational records are never exposed across customer or organisational boundaries.

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Private AI Processing Architecture

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Private and Controlled AI Processing

AI-assisted workflows operate within secure private infrastructure designed for sensitive operational environments. Behavioural information processed through intelligent workflows remains protected within controlled organisational boundaries.

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Platform-level improvement and system learning are designed around abstraction principles that protect identifiable operational and behavioural information.

Auditability and Access Governance

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Operational Auditability and Governance

Loma maintains structured audit and access governance capabilities designed to support accountability, transparency and operational oversight.

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This helps organisations maintain confidence in how behavioural information is accessed, recorded and managed across operational environments.

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